ESL-ABC : FAQ's Categories
Payment Terms & Legal Notice
Effective Date: August 1, 2025
Welcome to LearnEnglishAbc.com. By subscribing to our service, you agree to the following Payment Terms and Legal Notice, which are designed to be compliant with relevant laws and consumer protections under the European Union (EU) and
1. Subscription and Billing
• Subscriptions are billed in advance on a monthly, quarterly, semi-annual, or annual basis, depending on the plan you select at checkout.
• Payments are processed securely via [Insert Payment Processor, e.g., Stripe, PayPal].
• Prices include any applicable VAT (EU) or GST (Australia), where required by law.
• You will receive a confirmation email with a digital receipt and the details of your subscription plan.
2. Auto-Renewal & Cancellation
• Subscriptions auto-renew at the end of each billing cycle unless canceled prior to the renewal date.
• You may cancel at any time by visiting your Account Settings page or by contacting our Support Team.
• Cancellation becomes effective at the end of the current billing cycle — you will not be charged again, and your subscription will remain active until then.
3. Refund Policy
• In accordance with the EU Consumer Rights Directive (Article 9–16), EU customers have a 14-day right of withdrawal from the day of subscription unless you consent to the immediate start of the service.
• If you access digital content immediately after subscribing, you waive your right to a refund under EU law.
• For Australian customers, refunds are offered in line with Australian Consumer Law when there is a major failure or the service is not as described.
4. Your Responsibilities
• You agree to provide accurate billing information and to maintain a valid payment method throughout your subscription period.
• You must not share your account or access with unauthorized users.
• You are responsible for any internet or data charges required to access the platform.
5. Termination
• We reserve the right to suspend or terminate your subscription for misuse, non-payment, fraud, or violation of our Terms of Service.
6. Legal Jurisdiction
• For EU residents, these terms are governed by EU law, and any disputes may be settled in the courts of your country of residence.
• For Australian residents, these terms are governed by the laws of Australia, and disputes may be brought before your state’s consumer tribunal or relevant court.
7. Contact Information
For questions, cancellations, or legal inquiries, please contact:
Email: Support@LearnEnglishAbc.com
Legal Notice: Subscription Cancellation & Refund Policy
Effective Date: June 1, 2025
This notice outlines the terms and procedures for canceling subscriptions to services provided by BOTE LLC ("we," "us," or "our"), the operator of LearnEnglishAbc.com. By subscribing to our services, you agree to comply with the terms stated in this policy.
How to Cancel Your Subscription
You may cancel your subscription at any time through the following methods:
Option 1: Through PayPal (if PayPal was used at checkout)
1. Log in to your PayPal account.
2. Go to Settings > Payments > Manage Automatic Payments.
3. Locate the subscription to LearnEnglishAbc.com.
4. Click Cancel and confirm the cancellation.
Option 2: Through Your LearnEnglishAbc.com Account
1. Log in to your account on LearnEnglishAbc.com.
2. Navigate to the Account Settings or Subscription Management section.
3. Select the subscription you wish to cancel.
4. Follow the on-screen prompts to complete the cancellation process.
Option 3: By Contacting Customer Support
You may request cancellation by emailing us at support@LearnEnglishAbc.com. Please include:
• Your full name
• Subscription details (plan and date of purchase)
• A clear statement requesting cancellation
• Whether you are within the 14-day cooling-off period
Refund Policy
1. 14-Day Cooling-Off Period (EU and Australia)
You have the right to cancel your subscription within 14 days of purchase and receive a full refund, in accordance with the EU Consumer Rights Directive and Australian Consumer Law.
Note: If you agree to receive full access to our digital services immediately after subscribing, you waive the right to this refund.
2. Pro-Rated Refunds (After 14 Days)
If cancellation occurs after the 14-day period, we may offer a pro-rated refund based on the unused portion of your subscription.
Exceptions: Discounted or promotional subscriptions may be non-refundable or not eligible for pro-rated refunds.
Late or Missing Refunds
If you have not received your refund:
1. Recheck your bank or credit card account.
2. Contact your credit card provider — posting times may vary.
3. Contact your bank for additional processing details.
4. If issues persist, email us at support@LearnEnglishAbc.com.
Notice Period for Cancellation
To avoid charges for the upcoming billing cycle:
• Cancellations must be submitted at least 30 days prior to the renewal date.
• If cancellation occurs within less than 30 days of renewal, you may still be charged for the next cycle, and access will continue until the end of that period.
We are not responsible for charges incurred due to late cancellation.
Automatic Renewal
Unless canceled in accordance with this policy:
• Your subscription will automatically renew at the end of each billing cycle.
• You will be charged using your original payment method.
• Renewal terms will match the original subscription unless otherwise notified.
Confirmation of Cancellation
You will receive a confirmation email within 72 hours of successful cancellation.
If you do not receive confirmation, please contact our support team immediately.
Policy Updates
We reserve the right to update or amend this policy at any time.
Changes will be posted on our website and/or sent to your email.
It is your responsibility to review the latest version.
Contact Information
For questions, assistance, or cancellation requests:
BOTE LLC
Email: support@LearnEnglishAbc.com
Website: https://www.LearnEnglishAbc.com
Privacy Policy Notice
Effective Date: June 1, 2025
This Privacy Policy explains how BOTE, LLC ("we," "us," or "our") collects, uses, and protects your personal data when you interact with our services through LearnEnglishAbc.com.
This policy complies with major data protection frameworks including:
EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA), Canada’s PIPEDA, Brazil’s LGPD, and other applicable international laws.
1. Information We Collect
Personal Information: Name, email address, payment details, and any other information you provide during registration or subscription.
Technical Data: IP address, browser type, operating system, device identifiers.
Usage Data: Page views, interaction patterns, preferences, time and duration of site visits.
Cookies & Tracking Technologies: Used to enhance experience, personalize content, and analyze usage. EU users are prompted for explicit consent per the ePrivacy Directive.
2. How We Use Your Information
We use your data to:
Provide, manage, and improve our services and subscriptions.
Communicate service updates, respond to inquiries, and (with consent) send promotional messages.
Personalize content and user experience.
Comply with legal obligations and enforce terms of service.
3. Legal Bases for Processing (GDPR Compliance)
Consent: For marketing and other optional services.
Contractual Necessity: To deliver services you've subscribed to.
Legal Obligation: When required to comply with laws.
Legitimate Interests: To secure systems, improve performance, or detect misuse (balanced against your rights and freedoms).
4. Your Data Protection Rights
You may exercise the following rights, subject to applicable law:
Access: Request a copy of personal data we hold.
Correction: Request updates to inaccurate or incomplete data.
Deletion ("Right to be Forgotten"): Request deletion under certain circumstances.
Objection: Object to processing, including for direct marketing.
Data Portability: Receive your data in a structured, machine-readable format.
Withdraw Consent: Revoke consent at any time (without affecting lawful past processing).
File a Complaint: Lodge complaints with your national data protection authority.
5. Data Security
We implement security measures to protect your data, including:
HTTPS encryption
Secure hosting environments
Access controls based on the principle of least privilege
6. Data Retention
Your data is retained only as long as necessary to fulfill services or comply with legal obligations.
Inactive accounts may be deleted after 24 months unless otherwise required.
7. International Data Transfers
If you are located outside the U.S., your data may be transferred and processed in the United States.
We use safeguards such as Standard Contractual Clauses (SCCs) or other approved mechanisms to protect data during such transfers in compliance with GDPR.
8. Cookies
We use cookies to improve functionality and performance.
EU users will be asked to consent to non-essential cookies in accordance with GDPR and the ePrivacy Directive.
You may control or disable cookies through your browser or via our cookie preference panel.
9. Children’s Privacy
Our services are not intended for children under age 13, or under age 16 in jurisdictions requiring parental consent.
We do not knowingly collect personal data from children without verified parental or guardian consent.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
BOTE, LLC is the data controller for information collected via this website and is located at:
337 Summit Shadow St., Las Vegas, Nevada 89015, USA
BOTE, LLC
Email: support@LearnEnglishAbc.com
Website: www.LearnEnglishAbc.com
Affiliate & Advertising Disclosure
At LearnEnglishAbc.com, our goal is to provide you with high-quality, engaging content to help you learn English effectively. To support the cost of maintaining this free and low-cost platform, we sometimes include affiliate links and display advertisements.
What Are Affiliate Links?
Some links on our website point to products, services, or resources on third-party websites (such as books, software, or learning tools). When you click one of these links and make a purchase, we may earn a small commission at no extra cost to you.
We only recommend products or services that:
We believe may be useful or educational
We have reviewed or personally tested
Are aligned with our mission to help English learners
These affiliate relationships help fund our free content and keep subscription prices low.
Advertising Disclosure
You may also see advertisements from services like Google Ads or other sponsors on our website. These ads are:
Clearly marked
Automatically served based on your interests or browser activity
Not necessarily endorsed by LearnEnglishAbc.com
We do not have control over what ads are shown, but we strive to ensure ad content is appropriate and relevant to our audience.
Why Are We Telling You This?
This disclosure is provided in accordance with:
U.S. Federal Trade Commission (FTC) guidelines
EU Consumer Protection laws
Australian Consumer Law (ACL)
We believe in transparency and integrity in how we operate. If you have any questions about our affiliate or advertising relationships, feel free to contact us at:
Email: support@LearnEnglishAbc.com
Intellectual Property Rights
All content and materials available on LearnEnglishAbc.com — including but not limited to text, graphics, illustrations, videos, audio recordings, lesson plans, digital downloads, logos, icons, and the website’s overall design and structure — are the exclusive property of BOTE, LLC or its licensed content providers.
These materials are protected by applicable intellectual property laws, including:
U.S. Copyright Law
International copyright treaties
Trademark and trade dress protections
Database rights and sui generis rights (EU)
What You Can Do (Permitted Use)
You are granted a limited, non-exclusive, non-transferable, and revocable license to:
View, stream, or download learning materials for personal, non-commercial use only
Use worksheets, videos, and exercises as part of your own language learning
Share public blog posts or free resources with proper credit and a link to LearnEnglishAbc.com
What You Cannot Do (Prohibited Use)
You may not:
Copy, reproduce, modify, or republish any content from this website for commercial or public distribution
Share subscription-based content or paid resources with others who have not paid for access
Remove copyright or trademark notices
Use our brand, logo, or course content to create derivative works or competing services
Mine, scrape, or download content at scale using automated tools
Trademarks
The name LearnEnglishAbc, our logo, and any service marks displayed on the site are trademarks owned by BOTE, LLC. Unauthorized use of these trademarks is strictly prohibited.
Reporting Infringements
If you believe that any content on LearnEnglishAbc.com infringes your intellectual property rights, please notify us with the following:
Your name and contact information
A description of the copyrighted work or trademark
The specific URL(s) of the allegedly infringing content
A statement made under penalty of perjury that your claim is accurate
Send notices to: support@LearnEnglishAbc.com
User Content Policy
Effective Date: June 1, 2025
This User Content Policy applies to all users of LearnEnglishAbc.com, operated by BOTE, LLC. By submitting, uploading, or posting any content to the website, you agree to the terms outlined in this policy.
1. Definition of User Content
“User Content” refers to any materials submitted by users through the platform, including but not limited to:
•Comments or replies to blog posts
•Uploaded writing samples or assignments
•Testimonials or reviews
• Forum or group chat messages
• Profile information such as display names or pictures
2. Ownership and License
You retain ownership of the content you create and post. However, by submitting content to LearnEnglishAbc.com, you grant BOTE, LLC a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute your content in connection with the operation and promotion of the website and services.
3. Prohibited Content
You agree not to submit content that:
• Violates any law or regulation
• Infringes on any third-party rights, including intellectual property
• Contains hate speech, harassment, or threats
• Includes spam, malware, or other harmful code
• Is false, misleading, or impersonates others
4. Moderation and Removal
We reserve the right, but not the obligation, to review, remove, or edit User Content at our sole discretion. We may suspend or terminate accounts that violate this policy or our Terms of Service.
5. Reporting Violations
If you believe any content on LearnEnglishAbc.com violates this policy or your rights, please report it to: support@LearnEnglishAbc.com
6. Privacy and Public Sharing
Some content may be publicly visible (e.g., comments or forum posts). You are responsible for what you choose to share. For information on how private content is handled, please refer to our Privacy Policy.
7. Changes to This Policy
We may update this policy at any time. Continued use of the platform after changes are posted indicates your acceptance of those changes.
Email Communications Policy
Effective Date: June 1, 2025
This policy explains how BOTE, LLC and LearnEnglishAbc.com manage email communications with users, including service-related notices and marketing emails.
Types of Emails You May Receive
By creating an account or subscribing to LearnEnglishAbc.com, you consent to receive the following types of emails:
1. Transactional Emails (Required):
• - Account creation and login confirmations
- Payment receipts and subscription renewal notices
- Security alerts and password resets
- Service announcements or major updates
These emails are mandatory and are sent based on our contractual obligation to provide the services you have requested.
2. Marketing & Promotional Emails (Optional):
• - Updates about new courses or content
- Discount offers or subscription upgrades
- Newsletters and educational blog posts
- Affiliate offers or third-party educational promotions
You may withdraw consent at any time by clicking the 'Unsubscribe' link at the bottom of any marketing email or by contacting us at support@LearnEnglishAbc.com.
Your Rights & Compliance
We comply with international regulations governing email communications, including:
- GDPR (EU & UK)
- CAN-SPAM Act (U.S.)
- CASL (Canada)
Email Security & Privacy
We never sell your email address or personal information to third parties. Emails are sent via secure third-party services that comply with global data protection standards. You can control your communication preferences at any time in your account settings.
How to Unsubscribe
You may opt out of marketing emails at any time:
- Click the 'Unsubscribe' link in any promotional message
- Email us at support@LearnEnglishAbc.com with the subject “Unsubscribe”
Note: You will still receive necessary transactional messages even after unsubscribing from marketing content.
Contact Information
For questions or concerns about our email practices:
BOTE, LLC
Email: support@LearnEnglishAbc.com
Website: www.LearnEnglishAbc.com
Accessibility Statement
Effective Date: June 1, 2025
Our Commitment
At LearnEnglishAbc.com, operated by BOTE, LLC, we are committed to ensuring digital accessibility for people with disabilities. We strive to make our educational content, website features, and digital experiences inclusive and usable for everyone, regardless of ability or technology.
We aim to comply with the following accessibility standards:
• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• Americans with Disabilities Act (ADA)
• Section 508 of the U.S. Rehabilitation Act
• European Union Web Accessibility Directive
• Australian Disability Discrimination Act (DDA)
Accessibility Features
Key accessibility features include:
• Keyboard navigation and screen reader compatibility
• High-contrast text and alternative text for images
• Logical page structure and consistent navigation
• Closed captions or transcripts for video/audio where possible
• Mobile-responsive design and accessible forms
Ongoing Improvements
We audit our platform regularly and apply accessibility best practices throughout design and development. We also train our team on inclusive design and content publishing.
Need Help Accessing Content?
If you experience difficulty using our website or would like to request accommodations (such as accessible formats, content descriptions, or alternate navigation support), please contact us:
Email: support@LearnEnglishAbc.com
Subject Line: “Accessibility Support Request”
Phone (optional): [Insert if available]
Feedback & Suggestions
We welcome your feedback on how to improve accessibility on our site. Please let us know if you encounter barriers or have ideas to make our platform more inclusive.
Legal Compliance
This statement is intended to comply with the following legal requirements:
• Title III of the Americans with Disabilities Act (ADA)
• EU Directive 2016/2102
• Australian Disability Discrimination Act (DDA)
• Accessible Canada Act (ACA)
Third-Party Links Disclaimer
Effective Date: June 1, 2025
LearnEnglishAbc.com, operated by BOTE, LLC, may include links to external websites or services operated by third parties. These links are provided for your convenience, educational value, or to recommend helpful tools and resources.
No Control or Endorsement
We do not own, control, or manage the content, privacy practices, security, or accuracy of any third-party websites. The presence of a link does not imply:
• An affiliation with the third party
• An endorsement of their products, services, opinions, or website content
• Responsibility for their compliance with applicable laws or regulations
You access third-party websites at your own risk.
Privacy & Data Use
When you visit a third-party site:
• Their own Privacy Policy and Terms of Use will apply
• We encourage you to review their policies before sharing any personal information
• BOTE, LLC is not responsible for how third-party sites handle your data
Affiliate & Commercial Links
Some third-party links may be affiliate links, meaning we may receive a commission if you make a purchase through the link. These links are clearly identified in accordance with:
• U.S. FTC Endorsement Guidelines
• EU Consumer Protection Law
• Australian Consumer Law
There is no additional cost to you, and we only promote services we believe are relevant and valuable to our users.
User Responsibility
You are responsible for:
• Verifying the accuracy of information on third-party sites
• Deciding whether to engage with the linked site
• Ensuring your online safety and data security
Questions
If you have questions about third-party links or content found on LearnEnglishAbc.com, please contact:
BOTE, LLC
Email: support@LearnEnglishAbc.com
Disclaimer & Limitation of Liability
Effective Date: June 1, 2025
LearnEnglishAbc.com is operated by BOTE, LLC and provides educational resources, language-learning tools, and subscription-based content. The materials and services offered on this website are provided for informational and educational purposes only.
General Disclaimer
While we make reasonable efforts to provide accurate and up-to-date content:
• - We make no guarantees as to the accuracy, completeness, or reliability of any information on the website.
• - We do not guarantee that our materials will lead to specific educational outcomes, test results, or language proficiency.
• - Content may change at any time without notice.
Use of this site is at your own risk.
No Warranties
To the fullest extent permitted by law, LearnEnglishAbc.com disclaims all warranties, express or implied, including but not limited to:
• - Implied warranties of merchantability and fitness for a particular purpose
• - Non-infringement
• - Availability, performance, or security of the website or services
• - Any warranties arising from course of dealing or usage of trade
We provide all services and content “as is” and “as available.”
Limitation of Liability
To the maximum extent permitted under applicable law:
BOTE, LLC, its owners, employees, contractors, partners, and affiliates shall not be liable for:
• - Any indirect, incidental, special, consequential, or punitive damages
• - Any loss of profits, data, goodwill, or other intangible losses
• - Any claims arising from your use or inability to use the website or its content
This includes damages resulting from:
• - Website downtime or performance issues
• - Errors or inaccuracies in content
• - Malware, viruses, or harmful components
• - Unauthorized access to your account or data
Jurisdictional Notice
Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages. In such cases, our liability will be limited to the fullest extent permitted by law in your country or region.
Contact
If you have questions or concerns about this disclaimer, please contact us at:
Email: support@LearnEnglishAbc.com
Legal Jurisdiction & Governing Law
Effective Date: June 1, 2025
This clause governs how legal disputes between you and BOTE, LLC (operator of LearnEnglishAbc.com) will be handled, including applicable law and where legal proceedings may occur.
Governing Law
These Terms of Service, and any disputes arising from your use of LearnEnglishAbc.com, shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to conflict of law principles.
Jurisdiction
By using this website, you agree that:
• - Any legal action or proceeding shall be brought exclusively in a court of competent jurisdiction located in Clark County, Nevada, USA, unless otherwise required by mandatory consumer protection laws in your country.
• - You consent to the personal jurisdiction of such courts and waive any objections based on venue or inconvenient forum.
International Users
If you are a resident of a country with mandatory consumer protection laws (e.g., the EU, UK, Canada, or Australia), nothing in this clause limits your rights under those laws.
• - EU consumers may bring legal proceedings in the courts of the Member State where they reside.
• - Australian users retain protections under the Australian Consumer Law (ACL).
Dispute Resolution
Before pursuing formal legal action, we encourage you to contact us at support@LearnEnglishAbc.com to resolve any concerns informally. We aim to respond within 10 business days.
Changes to Terms
Effective Date: June 1, 2025
We reserve the right to update, modify, or revise these Terms of Service, policies, or any other legal notices at any time. When we make changes, we will:
• Post the updated version on LearnEnglishAbc.com with the revised effective date
• Notify users of material changes via email, website banner, or through their account dashboard (if applicable)
• Allow continued use of the website to signify acceptance of the revised terms
When Changes Take Effect
Changes will take effect immediately upon posting unless otherwise stated. For material changes (such as those that affect your rights or obligations), we may provide:
• At least 7 days’ notice for minor updates
• At least 30 days’ notice for material updates (in accordance with EU and Australian consumer regulations)
Your Responsibility
It is your responsibility to review the Terms periodically. Continued use of LearnEnglishAbc.com after changes have been posted constitutes your binding acceptance of the updated terms.
If you do not agree to the changes, you must discontinue use of the site and cancel any active subscription before the effective date of the new terms.
